Feel free to contact us anytime at firstname.lastname@example.org or call 800.848.7332
I forgot my Username or Password. What do I do?
If you have forgotten your Username or Password, go to the Login window. Click the "Forgot your username or password?" links under the login button. Follow the instructions and you'll receive an email that will help you recover your log in information.
If the email doesn't make it to your inbox, check your spam or junk folders. Of course, you can always contact us at email@example.com or 800.848.7332 for help.
How much do the courses cost?
Nothing! All of our courses on the Cascade Dafo Institute are free of charge.
How do I get continuing education credit for these courses?
American Board for Certifications in Orthotics, Prosthetics & Pedorthics
The following courses have been approved for Category I continuing education credits for Orthotists, Orthotic Assistants, and Orthotic Technicians*:
The following course has been approved for Business credits:
In order to receive credit for the above-listed courses, pass the final course test with a score of 80% correct or better.
We submit participant names and test scores to ABC in O&P on a monthly basis.
Note: ABC awards discipline-specific credits, when appropriate, to approved Category I programs. For those individuals who participate in our courses who are not approved by ABC in the approved discipline(s), Category II credits may be awarded.
Orthotics Prosthetics Canada
The following courses have been approved for mandatory continuing education (MCE) credits by OPC for these certified professionals and registered technicians: CO(c), CPO(c), RTO(c), and RTPO(c).
In order to receive credit for the above-listed courses, you must pass the final test with a score of 80% or better.
Physical Therapists (state APTA chapters and state licensing boards)
You can apply for continuing education credit for these courses with your state professional governing board. We are happy to help by supplying you with documentation if necessary.
What if I need continuing education credits but my professional organization is not listed here?
You can try applying for continuing education credit for these courses with your professional governing board. We are happy to help by supplying you with documentation if necessary.
I need a copy of my certificate. How do I get one?
Click on the "Progress" icon on the home screen. Next, click on the "Certifications" tab. To download a certificate for a particular course, click on the badge icon in the "Operations" column for that course.
When will you submit my course completions to ABC?
We submit course completion lists to ABC each month. It can take several days for your CE credits to appear in your account.
Are badges and points equivalent to continuing education credits?
No. Badges and points are simply fun, little rewards for using the Cascade Dafo Institute. For information about earning continuing education credits for our online courses, see "How do I get continuing education credits for these courses?" above.
How much time will it take me to complete a course?
Each course in the Intro to Dynamic Bracing course series is designed to take approximately one hour to complete. However, you don't have to complete the entire course in one sitting. You can stop anytime and the system will remember where you left off the next time you log in.
Also, since the courses are self-paced, you are free to pick and choose the content that best meets your unique needs. Spend extra time on the content that's most relevant to your clinical practice and less time on the content you've already mastered.
Is there a time limit for taking courses?
No, there is no time limit. You may take as much time as you like.
I'm having technical difficulties. Something about the course isn't working properly. What should I do?
We recommend taking these courses on your desktop or laptop computer (you can also use your newer model iPad, but some videos and interactions may not work perfectly). Be sure to use the most up-to-date version of your browser (Chrome, Safari, Microsoft Edge etc.), and a fast internet connection. You can always try shutting off and restarting your computer if you run into trouble. If you are using a work computer, try contacting your IT department for assistance.
You can always contact us at firstname.lastname@example.org or call us at 800.848.7332
I'm stuck on a question. I've tried every answer and none of them are correct. What should I do?
Some of the questions require you to choose more than one answer. Check the directions under the question and try again.
I think the course material is incorrect. What should I do?
We are proud of our high-quality educational materials and rely on your feedback to help make them even better. You can use the feedback forms at the end of each lesson to tell us about the material (Yes, we really read those comments and take them into consideration when making changes). You can also post comments or questions in the discussion forum for the course. Or, you an contact us any time at email@example.com or call us at 800.848.7332